The MSP Showdown: Top 3 IT Service Providers in Strongsville, Ohio (2025 Review)

By addo Solutions, Proudly Serving Northeast Ohio

Welcome, Strongsville! Whether you’re cozying up to a cup of Rising Star Coffee or rolling down Pearl Road with a tech issue squirming in the backseat, today’s the day you get your IT game sorted.

Because let’s face it: whether you’re running an orthodontics office on Prospect or a local nonprofit with a heart as big as the Town Center clock, your business deserves technology that works—and works for you.

You’re standing at the crossroads of decision: which Managed Service Provider (MSP) in Strongsville should you trust with your IT, cybersecurity, and network headaches for the coming year?

Fear not! At addo Solutions, we live and breathe all things managed IT (and, okay, maybe a bit too much coffee). We want you to pick the partner that will keep you safe, smart, and smiling—all the way through 2025. So we put on our review hats, grabbed our scorecards (with plenty of local flair), and checked out the top MSP contenders in our delightful corner of Northeast Ohio.

Ready for a friendly, fiercely fair face-off? Let’s dive into the MSP Showdown 2025!

Why MSPs Matter (Especially in Strongsville!)

Strongsville is buzzing with ambitious small businesses, medical clinics, law offices, and logistics hubs—a true cross-section of American hustle. But with great wifi comes great responsibility! Cyber threats, ransomware, downtime, and slow networks can knock any local business off-track faster than the Strongsville Skippers can win a baseball game at Volunteer Park.

Here’s why choosing the right MSP is your secret weapon:

• Cybersecurity Peace of Mind: Hacks are on the rise, and local businesses are prime targets. Don’t be next.
• Business Continuity: Snow storm or summer brownouts, you stay online (and open for business!).
• Efficient Productivity: Fast networks, hassle-free setups, and reliable support mean you can focus on your clients, not your cables.
• Local Love: Techs who know the difference between the SouthPark Mall and the Rec Center? That’s a win.

Meet the Contenders

We set our sights on three of the top MSPs serving Strongsville as of spring 2025. Our reviewers looked for experience, cybersecurity muscle, response times, transparency, and that all-important human touch.

(We also threw in a few cheeky Strongsville references, because if your IT folks can’t navigate St. Joseph’s parking lot at school pick-up time, are they really local?)

For confidentiality, we’ll identify our two non-addo competitors as: TechPros Cleveland and Buckeye IT Solutions.

Let the battle of the bits begin!

#1: addo Solutions

Full disclosure: That’s us! But we’re all about fair play. So we called in third-party reviews, studies, and even asked a few pizza shop owners for their unfiltered opinions.

Headquarters: Right here in Northeast Ohio, with engineers living in and around Strongsville (yes, we’ve had a burger at The Rail).

What addo Does Best

• White-Glove Managed IT: From network monitoring to on-site and remote support, 99% of our issues are solved before you call.
• Cutting-Edge Cybersecurity: Constant threat monitoring, simulated phishing, multi-layer protection—even Kevin in accounting can relax.
• Lightning-Fast Response: Our local helpdesk answers in less than a minute and remote techs are at your door faster than a Pinecrest pizza delivery. (Often, same day in Strongsville!)
• Customized Solutions: No cookie-cutter packages—you get a plan as unique as the Rotary Duck Race. Cloud, hybrid, or physical, we support it all.
• Transparent, Flat Pricing: No sneaky fees. No “surprise” charges. Our bills make as much sense as a Strongsville city map (which, to be fair, is a rare treat).*
• Friendly Faces: Your engineers are real, local people—not faceless bots. Yes, we’ll remember your pet’s name next time we pop by.

Unique Perks

• Community Giveback: Proud sponsors of Strongsville Youth Sports and the Harvest Festival.
• Proactive Compliance: HIPAA, PCI, and industry-specific requirements handled, so your audits are snooze-fests.
• 24/7 On-Call Support: Business never sleeps, neither do we.*

Weak Spots?

• If you’ve got offices way outside of Northeast Ohio, our physical support is a stretch.
• We admit, we might talk your ear off about coffee…

Reviews Speak!

“Every ticket closed quickly. Our network is secure and fast.” — Local Strongsville Med Spa

“They check in like real partners. Problems solved before I see them.” — Boutique CPA, Pearl Road

Hockey Scoreboard: 5/5 Pucks 🏒🏒🏒🏒🏒

#2: TechPros Cleveland

Headquarters: Downtown Cleveland, with some coverage in the Southwest burbs.

What TechPros Does Well:

• Broad Solution Menu: Offers managed IT, VoIP, and cabling setups.
• Comprehensive Ticket Portal: Online ticketing and knowledgebase.
• Aggressive Response SLAs: Claims 2-hour remote response; 1-day onsite for emergencies (except weekends).

Notable Features

• Solid Network Monitoring: Good for basic uptime and alerts.
• Discounted Cloud Services: Office 365 and Google Workspace support baked-in.

Weak Spots?

• May rotate your engineers—a new face each visit.
• After-hours support = extra charge (and you get routed through a 1-800 number).
• Some customers report longer wait times during major Cleveland events (lookin’ at you, Guardians Opening Day).
• No real local Strongsville presence (closest tech on file lived in Middleburg Heights!).

Client Reviews

“Solid for basic IT, but struggled with our more complex needs.” — Local fitness studio

“We had to explain our setup to three different engineers over six months.” — Main Street pharmacy

Hockey Scoreboard: 3/5 Pucks 🏒🏒🏒

#3: Buckeye IT Solutions

Headquarters: North Olmsted, with Strongsville coverage through remote monitoring. Occasional on-site visits.

What Buckeye Does Well:

• Budget-Friendly Plans: Great for startups and entrepreneurs watching their pennies.
• Straightforward Support: Email and phone support with decent response times.
• Backup and Email Services: Cloud backups, spam filtering, and advice about “turning it off and on again.”

Notable Features

• Flexible Month-to-Month: No long-term lock-in—nice for newer Strongsville businesses.
• Friendly Techs: Most customer reviews cite tech’s helpful attitudes.

Weak Spots?

• Limited cybersecurity: Think the basics, not the latest advanced protections. (Bring-your-own-mouse kinda place.)
• Not onsite very often; most work done remote unless it’s a real emergency.
• May struggle with medical, law, or compliance-heavy environments.

Client Reviews

“Perfect for my dog grooming shop. Affordable and responsive.” — Prospect Rd Small Business

“Needed more security for HIPAA compliance, so we switched.” — Strongsville dental office

Hockey Scoreboard: 2.5/5 Pucks 🏒🏒🏒½

Local Legends: What Strongsville Businesses Should Watch For

Choosing an MSP is a bit like picking the perfect spot for your Great Pumpkin Carve: there’s no one-size-fits-all. In 2025, here’s what local Strongsville businesses tell us matters most:

• Reliability: You need smart humans who show up, answer fast, and care about your tech (and your dog Rocket).
• Security: Ransomware gangs don’t take snow days. You want proactive, always-on defense.
• Community Connection: Techs who “get” Strongsville, spend in local businesses, and support your sports teams.
• Communication: No jargon, no ghosting, no disappearing when things get weird.

Key Questions You Should Ask Your MSP

1. Who will really be my main point of contact?
2. How will you keep my site HIPAA/PCI compliant?
3. Will you visit on-site if I have an emergency? Who pays for that?
4. How fast do you respond after hours—or during the Strongsville Rib Burnoff?
5. What cybersecurity services do you include for free? What’s extra?
6. Will you guide me through major upgrades, not just patch things?
7. Are you sponsoring a booth at the Homecoming? (Kidding. Sort of.)

Comparing Costs (2025 Ballpark Figures)

• addo Solutions: Flat, tiered pricing based on user/device count, with security, monitoring, and unlimited support in Strongsville. Starts around $120/user monthly. Custom for larger orgs. Everything included.

• TechPros Cleveland: “A la carte” pricing, extra for on-site, off-hours, and complex setups. Average about $100/user, but add-ons grow fast.

• Buckeye IT Solutions: Low entry, $60–$70/user, but many advanced services are add-ons. Great for simple shops and startups.

The Verdict: 2025’s Best MSP in Strongsville

If you want comprehensive security, blazing-fast help desk, and a team that shops at Heinen’s, addo Solutions is your homegrown hero. We get the local quirks—from firewalls to Friday night football priorities.

If you’re just getting started and don’t need advanced security or compliance, Buckeye IT Solutions is wallet-friendly.

TechPros Cleveland offers a broader regional reach—best if you have satellite offices downtown or prefer a bigger, "rotating cast" support approach.

But for Strongsville small-to-midsize businesses seeking white-glove, local, relationship-driven IT? addo Solutions is the clear MVP.

Why Wait to Level Up?

Let’s make 2025 the year your technology goes from stress-inducing to (dare we say it?) downright fun.

Contact addo Solutions to talk shop, tour our support center, or just swap your best slow wifi horror story. Proud to serve Strongsville, and always rooting for your growth.

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This review is based on publicly available information, customer testimonials, and good old-fashioned research. Opinions and friendly ribs strictly our own! Strongsville, let’s keep IT local!

Published April 22nd 2025 in Managed IT Matters