Blossoming with Better IT: How Addo Solutions Supercharged Westlake’s Favorite Florist

Take a stroll down Center Ridge Road in Westlake, Ohio, and you’ll smell the fresh peonies before you see them. At the bustling heart of the neighborhood is Petal Pushers, a beloved local florist serving the community with intoxicating arrangements and big, Midwestern smiles. But behind the scenes? It used to be anything but rosy—until Addo Solutions rolled in, bringing a bouquet of smart IT workflows and shimmering optimism.

The Prickly Problem: IT Growing Pains

Petal Pushers had a reputation for crafting unforgettable wedding bouquets and last-minute “I’m sorry” arrangements. But if you peeked at their back office pre-2025, you’d find a snarl of old computers and a Wi-Fi network more tangled than ivy on a brick wall. Their order system? A mishmash of written sticky notes, emails, and occasional guesswork. On Valentine’s Day 2024, the Wi-Fi crashed mid-order and chaos bloomed. Talk about wilted spirits!

That day, shop owner Linda (name changed for privacy, but she really does love peonies) realized her thriving business needed digital TLC—fast.

Enter Addo Solutions: A White-Glove Approach

Linda called Addo Solutions, Westlake’s trusted managed IT provider, after hearing about their magic touch from a fellow merchant at Crocker Park. Our team arrived with lattes in hand (shout out to Erie Island Coffee) and a plan to untangle Petal Pushers’ IT headaches once and for all.

Step 1: Mapping the Workflow Jungle

We started by observing how orders flowed from phone call or website to delivery van. What we found: double entry, lost messages, and a general sense of organized chaos. Together, we mapped a new workflow—taking Linda’s team from sticky notes to smart tablets integrated with a robust, secure order management system.

Step 2: A Root-to-Stem Network Upgrade

Petal Pushers needed a strong foundation. We replaced their aging router with a state-of-the-art, business-grade firewall and installed enterprise-grade Wi-Fi throughout the shop (even the walk-in cooler, where Wi-Fi was as spotty as Ohio sunshine). No more order chaos when a Valentine’s Day stampede hit!

Addo Solutions also segmented their network, so guests in the shop could use the Wi-Fi safely, without poking around where they shouldn’t. Peace of mind? Priceless!

Step 3: Cybersecurity That’s Not Prickly

Local businesses in Westlake aren’t immune to cyber threats—especially with so many orders and customer details online. We introduced Petal Pushers to multilayered cybersecurity: managed antivirus, regular vulnerability scans, and staff training (disguised as fun lunch-and-learns with donuts from Jack Frost). No more phishing for trouble!

Step 4: Monitoring & Support, Just Down the Road

With Addo Solutions’ remote monitoring, glitches get fixed before Linda even smells them. Every system is checked round-the-clock, and—because we’re local—onsite support is never far away. Westlake businesses know the difference: help from neighbors who actually care.

The Blooming Results: Petal Pushers Today

In just a few weeks, the transformation was palpable. Orders now flow from website to van without drama. Linda’s team spends less time wrestling with tech and more time crafting showstoppers for wedding aisles and “thank you” bouquets. Downtime is down 98%. Productivity? Up and to the right, like a climbing rose.

And security? Let’s just say cyber crooks are out of luck—more so than Cleveland Browns fans in January.

Linda says, “Addo Solutions brought us into the sunshine. We can finally focus on what we love—beautiful flowers and happy customers.”

Why It Matters: Local Roots, Lasting Growth

Addo Solutions isn’t just another IT firm—we’re part of the Westlake, Ohio fabric. Helping homegrown businesses like Petal Pushers blossom means more than gigabytes and modems; it means stronger community ties and a brighter future for our region.

Whether you’re a florist, an auto mechanic on Dover Center, or a law firm by Clague Park, we’re here to roll up our sleeves and make IT work. With a friendly face, the latest tech, and a wink of wit, Addo Solutions is your partner in blooming business.

Ready to Uproot Your IT Woes?

Grown tired of tech tantrums and digital growing pains? Let Addo Solutions plant the seeds for smoother, smarter workflows. From Westlake Village to Bradley Woods, we’ve got your back—and your backups! Give us a call, and let’s make your business bloom.

— Addo Solutions: Unmatched managed IT, cybersecurity, network upgrades, and local support—for Westlake and beyond. You bring the dream; we handle the Wi-Fi!